Privacy Policy

QUICK SUMMARY OF OUR PRIVACY POLICY

We respect your privacy and take protecting your personal data seriously. Here’s the simple version:

  • What we collect: Your name, email, phone number, billing information, and login details. We may also collect data via cookies (like Google Analytics and Facebook Pixel).

  • Why we collect it: To give you access to the course, process payments, communicate with you, send you updates and resources, and improve our services.

  • How we store it: Your data is password-protected and stored securely on trusted platforms we use.

  • Who we share it with: Only trusted third parties who help us deliver our services — like payment processors (Stripe, Paypal), email providers, or course platforms. We never sell your data.

  • Your choices: You can unsubscribe from our emails at any time. You can also request access to, correction of, or deletion of your data by emailing us at support@lsmimethod.com.

  • International users: If you’re in the EU/UK, we comply with GDPR principles. If you’re in Australia, we follow the Australian Privacy Principles (APPs).

  • Cookies: We use cookies to improve your browsing experience and track marketing performance. You can disable them in your browser if you prefer.

That’s the overview — keep reading for the full formal version.

 

FORMAL PRIVACY POLICY

1. Who We Are

This Privacy Policy explains how Northstream Digital (“Company,” “we,” “our,” “us”) collects, uses, and protects your personal information when you use our website www.lsmimethod.com (“Site”) and our services, including the Life Success Mastery Intensive (“LSMI”) course, coaching, and workshops (“Services”).

 

2. Information We Collect

We may collect the following information when you interact with us:

  • Personal details: name, email address, phone number, billing address, location.

  • Payment details: billing information (processed securely via Stripe; we do not store full credit card numbers).

  • Account details: login credentials for the membership portal.

  • Technical data: IP address, device type, browser information.

  • Cookies and analytics data: via Google Analytics, Facebook Pixel, and similar tools.

 

3. How We Use Your Information

We use your personal information to:

  • Deliver and manage access to our courses and Services.

  • Process payments and issue refunds.

  • Communicate with you about updates, resources, promotions, and support.

  • Improve our website, marketing, and user experience.

  • Comply with legal obligations.

 

4. Sharing Your Information

We only share your personal information with trusted third-party service providers where necessary to deliver our Services, such as:

  • Payment processors: Stripe (for secure payment handling).

  • Course hosting platform: systeme.io.

  • Email marketing tools: e.g., ActiveCampaign, Mailchimp, ConvertKit (depending on campaigns).

  • Analytics & advertising tools: Google Analytics, Facebook Pixel.

We do not sell, rent, or trade your personal information to third parties.

5. Data Security & Storage

  • Your data is stored in secure, password-protected systems.

  • We use reasonable technical and organizational measures to protect your personal information.

  • While we take appropriate steps to secure data, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

 

6. International Users

  • If you are located in the European Union (EU) or United Kingdom (UK), we process your data in compliance with the General Data Protection Regulation (GDPR).

  • As an Australian business, we also comply with the Australian Privacy Principles (APPs).

 

7. Your Rights

You have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate or outdated information.

  • Request deletion of your data (subject to any legal obligations to retain it).

  • Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

To exercise these rights, email us at support@lsmimethod.com.

 

8. Cookies & Tracking Technologies

  • We use cookies to provide a better user experience, analyze traffic, and track marketing performance.

  • You can control or disable cookies in your browser settings.

 

9. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.

 

10. Children’s Privacy

Our Services are not directed at individuals under 18 years old. We do not knowingly collect personal information from children.

 

11. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised Effective Date. Continued use of our Services after updates constitutes acceptance of the revised policy.

 

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Northstream Digital
PO Box 332
Riverstone NSW 2765
Australia
Email: support@lsmimethod.com